The CMMIS provides an easily accessible on-line information system to support and monitor the services rendered to the customers. The system was developed using web-based technology, thus, eases the maintenance and enhancement of the system.
The rich functionality of CMMIS has helped in reducing manual workloads and in turn, enables Faber Sindoori to focus in managing and monitoring the daily operations to ensure the delivery of service performance is according to the customer's requirements.
The CMMIS is primarily used to create and maintain the details required by the system to carry out the day-to-day requirement of the business operations as follows:
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